Regarding Chargeback-Fraud Policy
Initial Purchase
- If a member never accessed content (no recorded login) we allow the chargeback to stand.
- We will dispute any chargeback where the membership was accessed at least once after purchase.
- This is the same procedure for any ticket regarding member requests for cancellations or refunds (credits).
Re-bills
- If they did not access content after the re-bill date, we allow the chargeback to stand.
- If the member has accessed the content at least once after the re-bill date, we will dispute the chargeback.
- This is the same procedure for any ticket regarding member requests for cancellations or refunds (credits).
We state on our support page that:
PLEASE NOTE: In the event of a chargeback, our processors will comprehensively investigate the transaction. Falsified chargebacks may result in you being added to our processor’s blacklist, which will complicate the possibilities of future membership. Please contact our Dream Boy Studio support representatives with any further questions.
And elsewhere
Chargebacks and Fraudulent Transactions
In the event of a chargeback, our processors will comprehensively investigate the transaction. Falsified chargebacks may add you to the blacklist with our processor, which will complicate the possibilities of future membership. Please contact our Dream Boy Studio Help Representative if you have any further questions.